|
Communications
Management
Overview
 The Communications Management course goes beyond
the Introduction and Advanced courses to provide an
in-depth analysis covering aspects of business
strategy, the communications business issues,
communications management issues and future
planning.
Although the course covers a number of technical
areas, the emphasis is on strategy, management and
business objectives and ensuring that an
organisation achieves business benefit. The course
is ideal for those who are responsible for managing
communications strategy or a communications
department. Detailed information on the
management of diverse communications resources,
budgets and suppliers are included.
In addition, many aspects of managing both voice
and data services are covered with the aim of
equipping delegates to manage a communications
department themselves. Candidates completing this
course will have a great deal of knowledge on
communications management and technology.
If your responsible for managing communications
within your organisation, then this is the course for
you.
The course covers management responsibilities in
detail from procurement to developing policies and
managing IT staff.
Content
The key areas covered by the course are as
follows:
Business Management
The Role of Communications
Managing Infrastructure
Strategic and Business Aims
Feasibility Studies
Communications Strategy
Considering Alternative Strategies
Technical, Business and Social
Responsibilities
Procurement
Specifying Equipment and Services
Tendering for Services
Purchasing Services
Contract Negotiation and Management
Service Provision
Fault and Service Management
Staff Roles and Development
Budgeting
Financial Control
Legal and Other Requirements
Service Level Agreements
Voice Communications Technology
Managing Voice Services
Legal & Regulatory Responsibilities
Business Development with Voice
Network and Equipment design
Cost Control
Data Communications Technology
Managing Data Services
Standards
Traffic Analysis and Capacity Planning
Using Public Network Services
Transmission Techniques & Protocols
Alternative Networking Technologies
Optimising Networks and Equipment
Security & Risk Management
Disaster Recovery Planning
Security Planning & Security Audits
Business Risk Analysis
Threat Assessment
Assessment
The course does not include any formal assessment
such as an exam.
Support From Your Tutor
This is a classroom based course and full support
from the tutor is provided.
Timescales
This is a two day classroom based course.
Dates Available
Costs
The course fee is £995 plus VAT (£1,169.13
including VAT).
Payment can be made by credit card or invoice
(with payment by cheque or BACS).
The course is subject to our standard terms and
conditions.
Alternative Course
Presentation Options
If you have more than 4 delegates or you are
seeking a number of courses, please contact us to
discuss your requirements.
Register
Today
Classroom Based
|
