|
Introduction To
Communications Course
Summary
Available: Online or Classroom
Level: Entry Level
Duration: Online (Variable - See below),
Classroom - 1 Day
Cost: Online - £395 plus VAT,
Classroom - £495 plus VAT
Overview
 Introduction to Communications is an entry level
course which provides an introduction to voice and
data communications for those with no or little
previous knowledge of the subject.
This is one of our most popular courses and is
constantly being updated to keep pace with new
technology. We will provide you with the latest
information in a straightforward and practical way -
don't worry, we will explain the jargon!
This course takes the mystery out of
communications technology, both voice and data. It
explains how such systems operate, which suppliers
provide which products and services and how to
obtain real benefits.
The course is intended for those seeking a broad
subject knowledge which is suitable for someone
coming into the industry, taking over responsibility
for communications or those who simply want to
expand their knowledge.
Content
The world of communications technology is fast
moving. The historical approach of separate voice
and data strategies has all but disappeared and
companies are eager to take advantage of modern
communications practices. Indeed, the efficiency,
cost and reliability of communications systems often
directly affect the success of an enterprise. Just
imagine how long your company would survive without
email, telephones and computers!
The course provides an overview of the
technologies, suppliers and products in telephony,
data services and mobile services. The course starts
with an introduction to some common terminology such
as bits, bytes, analogue and digital.
The first module considers voice communications
and looks into telephone systems, voice networks,
regulations and the associated systems, such as
voice mail. The second module looks at mobility
including different suppliers, technology options
and both mobile voice and data.
The course develops knowledge in cabling, the
core infrastructure required to run a modern voice
and data communications system. The data
communications module reviews technologies such as
switches, bridges and routers. The course explains
the role of these products and how they work
together.
The course reviews public network services, such
as those available from BT, and finally looks at new
developments in the market.
Agenda
Initial Concepts - Computers, data,
binary, transmission etc.
Voice Systems - Telephone systems and
PBX's. How the technology operates, TDM v.
VoIP, connections to the outside world.
Mobile Communications - How cellular
mobile works. 2G, 3G, GPRS, Blackberry etc.
Cabling - Traditional voice cabling, types
of cable, fibre, CAT 5, CAT5e, CAT 6 etc.
Data Systems - How data networks operate.
Switches, routers, hubs etc.
New Developments & Futures - Market
developments and new technologies.
Practical
The online course includes many photographs to
help explain the concepts.
The class based course includes demonstrations of
some of the key equipment and approaches.
Assessment
The course does not include any formal assessment
such as an exam. However, there are knowledge
reviews to complete as you work through the course.
The course certificate is issued when you have
completed all of the knowledge reviews and had any
errors explained.
Support From Your Tutor
The course is available either online or as a
based classroom course.
Classroom Course - The course is led by an
experienced communications consultant with many
years experience working in the industry.
Online Course - At the start of the course you will be assigned a
course tutor who will support you throughout the
course. The course is designed to be self teaching
and you probably won’t need much contact with your
tutor. However, full support is available if you
require it. Support is provided via both email and telephone
as required.
Timescales
Classroom Course - The course takes one
day, starting at 9.30 and finishing at approximately
4pm.
Online Course - The course is completed at your own speed.
Depending on your prior knowledge and experience,
the amount of time taken to complete the course will
vary. As an indication, there are seven modules and
each takes 1 to 3 hours to complete.
Some students decide to complete one module a week,
others complete multiple modules over a weekend.
The only limitation is that the course must be
completed within 12 months of starting.
Dates Available
- Online - 1st of every month
- Classroom - London - 23rd September 2008
- Classroom - London - 25th November 2008
Costs
The Online course fee is £395 plus VAT (£464.12
including VAT).
The Classroom based course fee is £495 plus VAT
(£581.62 including VAT).
Payment can be made by credit card or invoice
(with payment by cheque or BACS).
The course materials are dispatched once payment
has been received.
Please allow 14 days from receipt of payment to
the dispatch of your materials.
The course is subject to our standard terms and
conditions.
Alternative Course
Presentation Options
The majority of students decide to study the
course online.
We also provide the course on a classroom basis
for those organisations with 4 or more delegates.
The cost per delegate is £495 plus VAT for this
option.
If you have more than 4 delegates or you are
seeking a number of courses, please contact us to
discuss your requirements.
Register
Today
Online or
Classroom Based
|
