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Convergence
Overview
 The Convergence course is designed to cover all
aspects of voice and data convergence from the
business case to the practical implementation.
Voice over IP (VoIP) and IP Telephony (IPT) have
now moved from a “future” to a reality, which
increasing numbers of organisations are
implementing.
Suppliers claim that considerable savings are
possible and this is, in some cases, true. However,
there are also lots of limitations and problems to
be considered.
The course includes a detailed cost and Return on
Investment (ROI) analysis. Following the course,
delegates should be able to analyse the potential
for savings within their own organisation.
The course also includes a full explanation of
the terminology and “soft” benefits of implementing
IP Voice technology as part of a business strategy.
Finally, the course considers the practical
issues and provides an overview of the suppliers in
the market and their products.
The course turns the hype of VoIP/IPT into reality
and is ideally suited to anyone considering the
potential of the technology within their
organisations.
Content
The key areas covered by the course are as
follows:
- Background telephony skills and knowledge
including TDM, public networks etc
- What is Convergence?
- The Business Case
- Technical Configuration (Signally Servers,
Media Gateways etc)
- Network Implementations (Changes needed to
the LAN/WAN)
- VoIP Applications and associated
configuration
- What goes wrong?
- Security, Resilience and Disaster Recovery
- Product Comparison (Avaya, Cisco, Nortel ect.)
Assessment
The course does not include any formal assessment
such as an exam.
Support From Your Tutor
This is a classroom based course and full support
from the tutor is provided.
Timescales
This is a two day classroom based course.
Dates Available
- 16th and 17th September 2008
- 21st and 22nd October 2008
Costs
The course fee is £995 plus VAT (£1,169.13
including VAT).
Payment can be made by credit card or invoice
(with payment by cheque or BACS).
The course is subject to our standard terms and
conditions.
Alternative Course
Presentation Options
If you have more than 4 delegates or you are
seeking a number of courses, please contact us to
discuss your requirements.
Register
Today
Classroom Based
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