Who is it for?

  • Directors responsible for telecommunications
  • IT Professionals responsible for voice services
  • Finance directors responsible for voice services
  • Facilities Managers
  • IT Managers
  • Anyone looking to reduce telecoms costs

What's Included

  • Full handouts and copies of all the slides
  • An extensive Glossary of Terms
  • A laptop bag for your materials
  • Lunch and refreshments

You Will Need

All of the materials are provided - just bring yourself.

Related Courses

Communications Management

VoIP Selection

Advanced Communications

Pre-requisites

No prior knowledge is required although a basic understanding of voice communications would be helpful.

In order to obtain the most from the course, it is useful to have an understanding of your organisations current telecommunications costs.

Download PDF Info Sheet

Telecommunications Cost Savings Course

Summary

Available: Classroom

Level: Entry Level

Duration: Classroom - 1 Day

Cost: Classroom - £575 plus VAT

 

Overview

The Telecommunications Cost Savings course will provide you with a whole range of strategies to save up to 50% on your voice communications budget. Although we can't guarantee you will save 50%, we will show you how.

The course considers all aspects of voice communications costs and the options to reduce them.

A considerable part of the course considers benchmarking of costs against current market rates. How much are you currently paying for; telephone calls, mobiles, system maintenance, etc?


Content

In the current economic client, almost all organisations are looking at their telecommunications expenditure and are seeking savings. The cost savings course has two main objectives: i) To allow you to benchmark your costs, ii) To suggest alternative approaches and technologies to allow you to reduce expenditure.

The benchmarking module explains how the different telecoms costs are compiled. For example, we consider how the different BT tariff schemes operate and explain the impact of call cost caps and set-up fees. We then consider the current market rates for the different aspects of the technology (call tariffs, line rentals, maintenance costs etc) and the way different suppliers reduce costs. E.g. should you be paying 1 or 2 pence per minute for a national rate call?

The second aspect of the course is to make lots of cost saving suggestions. This range of ideas will allow you to consider best practice and optimum approaches but also consider some more innovative approaches and newer technologies. E.g. Sip Trunking, mobile cost management etc.


Agenda

The key areas covered by the course are as follows:

 

Telecoms Budget and Cost Saving Strategy
  • Aims and Business Requirements
  • The Typical Telecommunications Budget
  • Acheiving Actual not Theoretical Savings
  • The Savings Strategy
  • Procurement Issues
Network Service
  • Telephone Line Rentals
  • Call Charges
  • Private Networks
  • Invoice Management
Equipment Rental and Maintenance
  • Equipment Rental
  • Other Suppliers Rental and Leases
  • Maintenance Contracts and Options
Convergence
  • What is Convergence?
  • Convergence and Savings
  • The VoIP / IPT Cost Model
Mobile Services and Remote Access
  • The Benefits and Costs of Mobile
  • The Potential for Savings
  • Acheiving Savings
  • Ongoing Management and Containment
  • Remote Working
Other Savings Opportunities
  • 118 Directory Services
  • Fraud and Abuse
  • Tariff Information
  • Toll Free Services
  • PBX System Programming
  • MPLS Networks
Outsourcing, Management and Staffing
  • Why Outsource?
  • Types of Outsourcing Arrangements
  • Contract Management
  • Reducing the Scope of the Staff's Role
  • Options for Reducing Staff Costs
  


Assessment

The course does not include any formal assessment such as an exam.

 

Support from Your Tutor

This is a classroom based course and full support from the tutor is provided.

 

Timescales

This is a one day classroom based course.

 

 

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